We do not accept fees or commissions from Vendors - our service is funded only by our Client fees.
We can provide a full "turn-key" service, where we do all of the research, analysis and negotiation on your behalf, or provide a "bespoke" service where we can help you with whatever you require. Please give us a call on 1300 425 442 to discuss your needs.
Money-back Guarantee
We guarantee that you will be delighted with the service and expertise you receive from Find Your Retirement Home or we will refund 100% of your fee.
To receive a reimbursement of the fee you have paid, we ask that you please put your request in writing outlining why you are dissatisfied. This simply helps us to understand where we have let you down and assists in developing a better product for our Clients.
The financial aspects of retirement village life are complicated, with many pitfalls for the unsuspecting. It's easy to become swept up in the lifestyle choices but ignoring the important financial implications can be disastrous.
Contracts and legal structures can vary. Laws differ from state to state. Ongoing fees can be significant. Those that apply when you leave a village can be particularly steep.
We're sure there are many happy retirement village residents throughout Australia, but our research indicates that a lot of residents become disappointed with their decision to move to a village.
In spite of state laws covering retirement villages, it’s still up to the consumer to look beyond the advertising promises and get the information to make a fully informed financial decision.
Make sure you completely understand the long-term financial implications of your contract and that everything you're told about services and fees is given to you in writing.
Source: Australian Consumers Association website, www.choice.com.au

